April 8th, 2009
Our newest release is the completion of our Warranty stage and Warranty feature for Owners. In the past, we have broken down a project’s lifecycle into three stages: Preconstruction, Bidding and Construction. With the release of our newest feature we have added Warranty as our fourth stage.
“The new Warranty stage and feature is truly a value-added service that we are happy to offer to our owners”, said Brian Gunnoe, Report Hawk President. “The ability to track a project’s warranty expiration date and ensure warranty items are corrected by the Contractor or Owner-supplied vendors is a simple method for reducing maintenance costs.”
Upon the passing of a project’s turnover date or the setting of a project’s Certificate of Occupancy date via the last weekly report, your project will now transfer into the Warranty stage. Your project will be located in the Warranty stage for 365 days. During this time the project can be accessed through the use of our Warranty feature.
The Warranty feature allows an Owner to submit warranty items to the project’s General Contractor and if applicable, the Owner vendors.
When a warranty item is created, the warranty item and its related issue are e-mailed to the responsible party notifying them of the warranty issue and recording the it in our warranty history table.
The responsible party can then take action on the warranty issue and once corrected, can send updates back to the Owner, detailing the corrective actions taken to resolve the issue. In addition, photos of the corrective measures taken can be uploaded with the response to better clarify the work completed.
The owner, when satisfied with the corrective measures can close the Warranty Item.
To learn more or to schedule an on-line demo of our product please visit us at: www.reporthawk.com/contact/
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March 11th, 2009
Late again!
Late for dinner. Late for a date. Late for the soccer game. Late picking up the kids. Why does it seem we are always playing catch-up no matter how many “time savings” books we read?
The answer:
Communication!
Within the construction industry, individuals face a daily barrage of communication devices and methods: e-mail, office phone, cell phone, office fax, e-fax, text, instant messaging, voicemail, and so on and so forth.
A study, conducted by SIS International Research, involved 513 respondents in Brazil, France, Germany, India, Italy, Russia, the U.K. and the U.S. The respondents were “knowledge workers” employed by companies of up to 400 employees in the fields of communications, finance, health care, insurance, manufacturing, “professional,” real estate and wholesale or retail trade. The survey asked respondents how much time they wasted in overcoming various obstacles to communication. Their answer was an astounding average of 17.5 hours per week, or more than 40 percent of their time.
The wasted time took several forms. Inefficient coordination among team members was experienced by 68 percent of respondents and resulted in spending an average of 3.7 hours per week to address this issue. Another big problem was waiting for information from others, which wasted 3.5 hours per week. Other top time-wasters included: dealing with unwanted communications (2 to 3 hours per week); coping with customer complaints about employees’ being unreachable (3.3 hours); and the inaccessibility of, or inability to collaborate with, other employees (3.3 hours).
As Part of our WLB (Work-Life-Balance) methodology, we continue to find areas where we can save you and your team time.
Our newest feature is a simple, but often overlooked, process that occurs on every project sent out for bid. The answering of bid questions submitted by contractors.
No matter how detailed you are in your bid documents, invariably a question will arise during the bid process. This will require you to respond to the question and as well, communicate the question and response to all of the contractors bidding on the project.
Report Hawk’s latest feature continues our focus on increasing time savings, reducing communication errors and redundancy, and ensuring apples-to-apples bid comparisons.
Our new Bid Questions Feature allows bidding contractors, during the ITB stage, to submit bid questions to the owner’s project team. All questions submitted are kept anonymous, thus keeping private the number and names of the contractors bidding on a project.
When a bid question is submitted, the question is e-mailed to the owner’s project team and all bidding contractors. Once a response is provided, it is e-mailed to all bidding contractors. This simplifies the communication process while keeping all bidding contractors in the loop.
To access the bid question feature, login to Report Hawk, select your project and click on the Bid Question Icon to open the feature. To learn more or to schedule and on-line demo of our product please visit us at www.reporthawk.com/contact/ and complete the contact us form.
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February 24th, 2009
By popular demand we have upgraded our Project Subcontractors to include specific detailed trade names
Included in this new upgrade we now import the subcontractor’s contact information into the Project Directory.
If you have a new subcontractor trade name you would like added, please email us at support@reporthawk.com
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December 22nd, 2008
Report Hawk would like to welcome Salon Lofts as our newest client. Salon Lofts, www.salonlofts.com based in Columbus, Ohio rents work stations it dubs “lofts” in its shops to hair stylists, nail technicians and masseuses. Salon Lofts’ shops typically range from 2,600 to 6,000 square feet and hold 14 to 40 work spaces for rent. The company has more than 275 hair stylists, nail technicians and masseuses renting space in its shops.
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July 7th, 2008
Project View Landing Page
Our Version 2.0 release is completed! 131 days from start to finish, which included 30 plus days of testing prior to release. We released the new version over the 4th of July weekend to take advantage of the three day holiday. It has been a great experience to see this version come to life. We would like to thank all of our general contractors, architects, construction managers, developers and owners for whom we have had the pleasure to work. Many of the new features you will see are from your requests and feedback over the past year.
Overall, our team is very happy with the performance of the 2.0 version. We will continue to modify and update the version over the next month to enhance speed and performance. Contact us today at support@reporthawk.com to take a tour of the new version.
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